Our Library Assist App provides your Library staff with the most versatile tool available, including direct Library Management System (LMS) connection. Staff can take care of all their tasks whilst still moving around in the library interacting with patrons. Improve customer service and give a more personalised user experience by being ready to easily assist patrons out on the library floor.
Library Assist provides easy access to the central functions of the LMS, whilst simultaneously providing staff with the same information and functionality available to patrons via the Library App (see Mobile App). This allows staff to assist patrons with requests such as item information, popular authors, upcoming events, checking out and returning items and payments directly on the library floor. Simultaneously, staff can also use the advanced logistics functions to search for items on holds, misplaced items or undertake other collection management tasks while on the go.
The Assist App can alert staff about pick-lists for reservations or for transfers to other libraries. All lists are dynamic and fully interactive, i.e. if a librarian picks an item it immediately disappears from the pick-lists of the rest of the staff. Save valuable staff time by getting rid of printed search lists which quickly get outdated. Use the App for taking inventory, seeking specific titles or controlling that the security status is correct.
With the Library Assist App from Nexbib you get all of these functions combined in one fully mobile solution for the library staff.